Refund Policy
Refund Policy - The Basics
At LUXX EV, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a 30-day return and refund policy from the date of delivery.
Eligibility for a Refund
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Items must be returned within 30 days of delivery.
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Proof of purchase is required for all returns.
How to Initiate a Return
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Contact us at peter@luxxev.co to request a return authorization.
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Once approved, we will provide return instructions.
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Ship the item back to us using a trackable shipping method.
Refund Processing
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Once we receive and inspect the returned item, we will process your refund within [X] business days.
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Refunds will be issued to the original payment method.
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Shipping fees (if applicable) are non-refundable.
Non-Returnable Items
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Customized or personalized items
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Items marked as final sale
For any questions about our refund policy, please contact us at [Insert Contact Email].